1hour for Consumers
Frequently Asked Questions
1hour is a lightweight & efficient platform to connect local customers with local suppliers.
How to Place the Order ?
1. Open the 1hour app.
2. Select your nearest store from where you want to shop.
3. You can search by typing the product name in the text box and click 'Send' button or you can click the 'Show Full Catalog' option.
4. Select the products and click 'OK'.
5. Click on the send button to get a instant quote.
6. Once a quote is received press the place 'Order' button.
7. If you are not logged in earlier, then login now and click 'Order' button.
How to Search Products?
1. Open the 1hour app.
2. Select your nearest store from where you want to shop.
3. You can search by typing the product in the text box or you can click the 'Show Full Catalog' option.
4. From 'Show Full Catalog', you can view all the product listed or you can type the product in the Search box.
5. Tick your product from the list and click 'OK'.
How to Track the Order ?
1. Open the 1hour app.
2. Select your nearest store from where you want to shop.
3. Click on the 'Show Full Catalog' option.
4. Select the products and click 'OK'.
5. Click on the send button to get a instant quote.
6. Once a quote is received press the place 'Order' button.
7. Once you order, you will get message from seller that your order is placed.
8. You can ask your any query or track your orde through 'Shop Chat' option.
9. You will also get message from seller when your order is packed and delivered.
How to View Product Photo?
1. Open the 1hour app.
2. Select your nearest store from where you want to shop.
3. Click on 'Show Full Catalog' option.
4. Now you can view the product in two ways:
5. Click on the image circle to view the product photo.
6. Product photo will be shown. Or
7. You can select the product and click 'OK' button.
8. Click Enter from right side of the textbox.
9. Click on the product you want to see the photo.
10. Product photo will be shown.